General Plumbing Repair
Plumber Repair Service in Vancouver & The Lower Mainland
It doesn’t take long for minor plumbing problems to spiral into major disasters. If you need a plumber repair service, consider enlisting Pristine Plumbing & Drainage Ltd. Our locally owned and operated business serves customers throughout Vancouver, BC. Whether you need assistance with a residential or commercial concern, you can count on our team to provide personalized service and high-quality solutions.
Recognizing that plumbing issues come in all shapes and sizes, our team works hard to stay versed in an array of plumbing standards and procedures. No matter what the nature of the problem, you can trust us to track down the cause of the problem. Once we know what we’re looking at, we’ll provide upfront pricing and an honest recommendation. Thanks to the great resources at our disposal, we’re able to effectively and efficiently complete most projects we take on.
Technicians Available in Your Area
At Pristine Plumbing & Drainage Ltd., we proudly serve customers in throughout Vancouver and the whole Lower Mainland. For your convenience, we offer flexible Monday – Sunday appointment availability. To learn more about our plumber repair services or to schedule an appointment, contact us today.
Problem with my toilet: Andrew arrived right on time, and after looking at the toilet, knew what was wrong and how to fix it. He gave me some options, and didn't in any way push for one option over the other. He had the part with him, and was able to repair it on the spot. We also discussed future issues I might have, and what kind of toilet would fit best into the space. He made a note of his recommendations on the invoice. He cleaned up any debris, and was finished in less than an hour. I would strongly recommend this business to my friends.
Honest, professional and excellent work
I'm very satisfied about the work done on the kitchen sink. This experience is worth sharing,we all want to find honest people to do an excellent job and they are the one! Thank You
Professional, fast and well priced
We had a broken garburator, leaky sink pipe and a shower stall that needed to be cleared. Plumber Michael removed his shoes and got to work. Great experience as work was completed professionally, quickly and at a great price. Can't say enough. Great work. Thank you.
Another first rate visit from Andrew. All fixed. Honestly, these are the best guys ever. Great service, very reasonable prices. Very happy.
Professional, honest and exceptional service!
Michael came this morning within a couple of hours of our call. He replaced our kitchen faucet and solved all the related problems with the leaking faucet. He also replaced the whole bathroom sink and faucet as well. He was most courteous and professional. We are very pleased with his service and honest evaluation of our needs. We would highly recommend Michael and Pristine Plumbing & Drainage Ltd. to anyone. We will most certainly call them again in the future!
Just had my 40 year old bathtub taps replaced by Michael of Pristine Plumbing. I envisioned problems due to their age but all was replaced in short order. Not only am I impressed with Pristine Plumbing’s work but they are very prompt. This is the second job they have done for me and I highly recommend them.
Professional, Quick response and amazing service!
Called in and came in less than 30 minutes. Michael was great! Told me what needed to be fix and given me useful advise. Get the parts needed and after that there you go toilet fixed. Totally efficient! Thanks Pristine and Michael. From now on you are my go to company for any future plumbing works.
Amazing service; We had a S#$t storm with our sanitary sump and Pristine Plumbing & Drainage Ltd. took care of it in a very orderly professional manor. Full disclosure after the big guys bailed on us for the day 30mins after there three hour window expired. We made the call we should have made to start after finding Pristine recommended through a facebook group. Pristine was onsite first thing in the morning had the sump pump replaced and packed up in under 4 hours.
Service second to none
July 6, 2019. Blocked toilet. They were at my door in 1/2 hour. Problem solved in no time at all. Friendly, charming, excellent rates. If you have an issue, don't go anywhere else!
Very pleased with the services of Pristine plumbing. Andrew came exactly on time and did an excellent no hassle installation in under 2 hours for a reasonable price. Very friendly and knowledgeable. Would highly recommend Pristine plumbing.
Above and beyond quality work and customer service!
Pristine Plumbing is an excellent company overall! Daniel was very prompt at returning phone calls and I was able to book them in within a few days. Daniel called me the morning of my appointment to confirm they would be coming out. Andrew was the one assigned to the job - he was prompt when he arrived and was very thorough. Their first step was to go through all my requests and concerns then do up a quote. I approved the quote then Andrew ran out to the get the necessary parts and quickly returned. All throughout the work, he explained what he was doing to ensure I understood and provided tips along the way for me going forward. The job included fixing a leak, removing an old garbage disposal unit, and converting the plumbing beneath for regular sink usage. Andrew also raised the plumbing below the sink to allow for more use of the cupboard space for storage, at no extra charge. Other work included removing sludge, replacing hoses, and stabilizing a wobbly faucet. Andrew's customer service was excellent and Pristine Plumbing make use of current technology with their quote approval and invoicing all done right on the spot with an iPad. I was able to pay easily with my credit card and received my receipt by email very shortly thereafter. I can't say anything negative about Pristine Plumbing! I will for sure be calling them again for any future plumbing needs and I highly recommend them!
Excellent and efficient!
Recently, I had to have my water-man replaced. Having had previous work done by Pristine Plumbing, I immediately called Daniel when I noticed a leak in my front yard. Although it was a long weekend, he made time to consult with me right away. After assessing the situation, he coordinated his team and they started working on the problem the next day. They arrived on time and worked extremely hard all day long to address a very difficult problem with my extra-thick foundation. Everything was fixed within a day; I was so relieved that the situation was rectified so quickly. Of course, I will be using them again to do some future work on my drainage system. I cannot recommend them enough. Thank-you, Daniel and Andrew!
I was so worried...
We had a huge water bill which meant a leak we were stressing out on what the problem was and what it would cost to fix. Didn't take as long as I thought and a plan formed to find the leak which they did and they they fixed it for us. Great Job!!
Fixing plugged drain pipe
Quick response to request for service. Arrived early. Service man was professional in dress, manner, and skill. Problem was solved efficiently. Andrew took care to keep carpet clean. Clearly explained what needed to be done.
My kitchen sink backed up so I called Pristine because it was recommended to me by a family member. To be honest they were better than expected. Andrew showed up at the exact time I was told the day before and fixed my issue in a very professional manor. I would defiantly use their services again in if needed in the future.
Top notch service with good pricing!
We were thrilled with the work Andrew and Michael just did for us. Our main sink water pipe into our condo unit had disconnected and slipped back into the wall, so we needed someone to look at it asap. We had some issues before, but this time it was not something we could fix alone. Their team was on it! They were fully able to look at it the same day, but we opted for the following day due to our work schedule, but still feared a big bill. To our pleasant surprise, Andrew and Michael arrived on time and were both fantastic and immediately made us feel at ease. They were very friendly and courteous, extremely knowledgable, and created a fantastic experience out of a bad situation. They gave us the option of just a minor fix to get it working, or to replace all the piping for a bit more (it was not up to code and was practically falling apart). The choice was easy so we replaced all the piping. It was only a few hundred dollars for our particular job, which was a small price to pay for the peace of mind we won't need to worry about our sink for a long time!! Keep up the great work guys, we'll be sure to recommend you to our friends and family
A satisfying experience that easily solved all our plumbing problems!
We had a leaky shower drain, needed a new kitchen sink faucet and other small plumbing jobs that needed doing. Michael from Pristine Plumbing handled our call. He was very professional, he heard and looked at all our plumbing problems and then itemized them and gave us a quote, giving us options, where cost was a factor. In the end he gave us a reasonable quote, and then preceded to complete the jobs, explaining what he did, along the way. We are very satisfied with the work he did and as a employee of Pristine Plumbing the are well represented in the market. We would recommend Pristine Plumbing for any kind of Plumbing Job, major or minor. Lach and Karen Heron of New Westminster BC
Arrived as scheduled . Advised price before job was started. Fixed the problem and clean up was good. Was pleased. Communicated to us what they were doing at different stages. Appreciated that and also telling us the other kitchen drains did not need any work. Honesty goes along way with us. Would recommend to others.
Drain Tile Replacement - Honest, reliable, professional.
Daniel and his team are excellent. I have had two floods in my basement. Each time I was told by the person servicing us that all we needed to have the drain tiles flushed. After have flushed three times in as many years the problem just kept getting worse. Called Daniel last summer. He came to the house within a day, performed a camera inspection and provided a quote. I had a builder friend and he said the quote was reasonable so I decided to go ahead. His crew showed up the following week as promised. After a few obstacles, 8" of concrete to get through and 7 feet of digging to get down to the drain tiles the job was completed on time and my yard was left clean and tidy. I have waited until now to post a review to see how the drain tiles would perform during the wet weather. I am please to report that our basement has never been drier. I would recommend Daniel and Pristine to anyone.
High quality service & professional
I have used Pristine Plumbing twice now and everytine it has been a pleasure. Daniel is very professional,honest and responded quickly as we had an issue with our toilet. After diagnosis Daniel helped replace my leaking toilet with a brand new toilet. The job was dine bery neatly and cleanly. I will be using Pristine Plumbing for any plumbing issues and I would recommend it to all friends and families. I have already referred my Dad to Pristine Plumbing as well.
Professional and knowledgeable
Daniel came in and corrected our previous plumbers work. Previous plumber re did all our lines to replace poly B. Had the main come up outside the house about 2 feet before coming through house...Daniel corrected this and ran the line under the house so it is now up to code. Also, previous plumber ran the lines through the attic (loft like space), about 3 feet in the air.... Daniel dropped the lines to floor level so they are now covered by a foot of insulation. This came up after our lines in the attic froze Christmas Eve! We used the previous plumber as he was a friend of a neighbor and others in the area used him to replace their poly B. Lesson learned, go with the pro’s, not a friend of a neighbor! Daniel was very professional, knowledgeable and friendly. Would use him again in a heart beat.
Pristine arrived in 30 minutes!
With a house full of guests our "Hot Water Tank" blew! Pristine came within 30 minutes!! Daniel saved the day and provided "Superior Service" to say the least, clean cut , polite, professional, and this type of service is "VERY rare in today's world", Pristine installed a brand new gas hot water tank, gave easy to understand explanation of our new tanks operation, from start to finish just under 2 hours! Up and running again, Great old fashioned customer service that takes pride in their profession. We highly recommend Pristine Plumbing and Drainage. Kind regards, Eyas J. (New Westminster)
Exterior drain tile work
Daniel and his team came on to finish what another contractor had made a mess of. Pristine's team are friendly and polite, showed up on time, worked hard, finished ahead of schedule and worked with the city to pass inspections and correct any issues. The bill had a few small unexpected extras but to counter those they took a look at some other plumbing issues while on site. I will happily call them back for any future plumbing requirements and am pleased to have one more trades company that I can call and trust.
I have contracted Pristine Plumbing on a number of occasions and have found them to be efficient , fair and informing throughout the service call and repair process.It's refreshing to find honesty to the letter in the vast market of plumbing and heating. I would recommend Pristine Plumbing to anyone that seeks professional service below most professional rates. Use them again? Hell Yes! Thanx Daniel.
Reliable and professional
I had water main leak in my property, I found Pristine Plumbing online since the reviews are good about this company. Daniel and His team proved to me that I made the right decision. From making a quote of the service to each steps during the work until the completion of the job I am very satisfied. They are very professional and hornist. I would like to recommend this company to my friends. Thank you Daniel and your team for the excellent work that you have done for me.
Daniel assessed our problem and got back to deal with it in a timely manner. He is both personable and professional and I wouldn't hesitate to recommend this company.
Professional, friendly and fast response time!
I called Pristine Plumbing for a problem with an outside tap. Daniel answered my call at the end of the business day, took the time to talk to me to explore the issue. I was surprised that he said he could come the very next morning (what contractor has that fast of a response time? And on a Saturday?) Daniel arrived at the expected time and quickly identified the issue but had to go to his parts wholesaler to pick up the part. I told him that we were in no hurry to complete the repair as he had addressed the issue and a leak was not apparent (so it could wait) Daniel still chose to complete the repair that day and all was done, including tightening our kitchen faucet (which, as the main cook and bottle washer that instantly improved my life!) and fixed a second leaky outdoor hose/faucet. All that in under two hours and for what I thought was a very reasonable fee. I highly recommend Daniel and Pristine Plumbing!
Honest, up front, and diligent.
Daniel has taken care of a couple jobs for us, now, and on both occasions he quoted the price, up front, and proceeded to put the required time and effort into doing a first class job. I personally appreciated not worrying about a ticking clock on an hourly rate, and, especially, that there was no sense of a rushed job as a result. Sincere, honest, and tidy work in the case of both jobs. Also, worthy of note is a nice demeanor and respectful treatment of his customer on a personal level. I couldn't recommend Daniel more highly.
Good service as promised
Good service, time, and price. I will definitely recommend their services to my family and friends.
High quality service
This was a small interior drain-mapping project for a low rise condo complex for which the sanitary drain stacks were of uncertain location and carrying capacity. Daniel carefully reviewed the criteria beforehand that had been supplied by a civil engineer, and worked very cooperatively on site.He obtained a 2" drain camera especially for the job. His approach was thoughtful before, during, and after, and his rates reasonable. Helpful, friendly and professional.
Pristine Plumbing: Daniel Dunsford
We want to thank you for your superior service clearing out a blockage in our kitchen sink and garburetor today, the day before Easter Sunday at about 5:00 p.m. and after hours. You arrived early and had a lengthy job ahead of you. When you left, everything was working well. You did a great job of cleaning up the work area and your offer of putting the kitchen cupboard items away was beyond the call! We will tell our friends and neighbours know about your excellent service. Tomorrow our family will never guess how you helped make Easter Dinner happen. Sincerely, Marilyn and Bill Fraser
The service was prompt. The tradesman (Daniel) did an excellent job with a very difficult plumbing problem. He was a really nice guy and cleaned the work area thoroughly.. I recoomend this company withoout hesitation.
Excellent quality and very timely
We have nothing but great things to say. First they came out to Abbotsford on a Sunday! Very professional, polite and informative of everything going on. We will definitely use again and will be highly recommending! Thanks again!
Reliable and efficient.
Called Pristine for an estimate to replace our residence 75 ft waterline. The estimate received was very reasonable and included a free camera inspection of the drain tile on the property. Daniel was very knowledgeable and completed the job as promised and within the time-line promised. He was also very helpful with advice concerning other plumbing / heating questions. I would have no hesitancy recommending his plumbing company to friends / family.
Dan was great! Will definatly call pristine plumbing again in the future!
Super service, quick and cheap.
I had a blocked kitchen sink and these guys came out straight away with an excellent workforce and a heap of knowledge. Highly recommended to all with plumbing and drainage needs.
Our toilet had backed up and started to overflow, Pristine Plumbing came to the rescue within the hour! Excellent service!
Thanks for the prompt response to our call on a leaky toilet. The fellow who showed up was very professional and when the job was done, you wouldn't know he was there. The problem was fixed and the work area was clean. Thanks again!
Honest fast plumbers.
After another plumbing company in New West totally bailed on us... I called pristine plumbing cause my girlfriends sink was leaking everywhere and they responded so fast. They quoted us half of what the original company asked and they showed up within the hour. So thankful for an honest plumber. Ask for Daniel hes awesome. :) Thanks again man.
Our kitchen sink was having issues draining, Daniel came out and snaked it clear. Friendly service and at a reasonable price. Thanks!
Burst Hot Water Tank
I am very impressed with the level of service I received from this company. My hot water tank had burst and flooded my basement suit, I called pristine and they replaced my tank the same day. The technician (Dean I think) also tested my water pressure and found it to be way too high. He then informed me I need a new pressure reducing valve and gave me the price upfront before carrying out the work. Thank You Pristine, you made a very stressful situation more bearable for me.
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